Booking a moving truck should be simple, but anyone who has ever relocated knows how stressful it can become when details are overlooked. From choosing the right truck size to understanding rental insurance, there are several factors that can make or break your moving day. Whether you’re planning a DIY move across town or relocating to another state, knowing what to look for when booking moving trucks will help you save money, avoid last-minute surprises, and enjoy a smoother transition.
Below is a comprehensive guide covering everything you should consider before choosing a moving truck rental company.
1. Determine the Right Truck Size
One of the most important decisions you’ll make is selecting the correct truck size. Booking a truck that’s too small leads to multiple trips or worse, leaving belongings behind. A truck that’s too large wastes money and can be more difficult to drive.
Common truck sizes and what they fit:
- 10–12 ft trucks: Studio or small 1-bedroom apartment
- 14–17 ft trucks: 1–2 bedroom home
- 20–22 ft trucks: 2–3 bedroom home
- 24–26 ft trucks: 3–5 bedroom home or larger moves
Tips for picking the right size:
- Make a quick inventory of your belongings.
- Consider large items like sofas, beds, washers, and dining tables.
- When in doubt, size up, it’s usually cheaper than making multiple trips.
2. Compare Pricing (and Read the Fine Print)
Prices vary widely between rental companies, and the advertised cost often doesn’t include everything.
Key pricing factors to compare:
- Daily or hourly rental rates
- Mileage fees (some companies charge per mile)
- Fuel costs (you’ll need to refill before returning)
- Equipment rental (dollies, straps, blankets)
- Extra driver fees
- Weekend or holiday surcharges
Always request a full, itemized estimate. A quote that looks cheap upfront can double once you add fees.
3. Check Availability Early, Especially During Peak Seasons
Moving trucks book fast during:
- Weekends
- The last week of the month
- Summer months (May–September)
- College move-in/move-out seasons
If your date falls in a peak period, reserve as early as possible, often 3–6 weeks in advance.
4. Inspect the Truck’s Condition
Before you drive off the lot, inspect the truck thoroughly.
Check for:
- Working air conditioning and heating
- Functional headlights, brake lights, and turn signals
- Tire condition (no bald spots or cracks)
- Clean interior and cargo space
- Proper loading ramp or liftgate operation
- No visible dents, leaks, or damage
Take photos of any issues for your protection. This avoids disputes when you return the vehicle.
5. Understand Insurance and Protection Options
Most rental companies offer multiple coverage plans.
Common options include:
- Damage waivers – Covers accidental damage to the truck
- Cargo protection – Covers your belongings
- Liability coverage – Covers damage you cause to others
- Personal accident insurance – Covers injuries during the move
Review what’s covered, what’s excluded, and whether your auto insurance or credit card provides rental truck coverage. (Many do not cover large truck rentals.)
6. Gauge Fuel Efficiency
Moving trucks are not known for great fuel economy, but some models perform better than others. Over long distances, this makes a noticeable difference.
Ask about:
- Estimated miles per gallon
- Fuel type (regular gas vs. diesel)
- Tank size (larger tanks require bigger refills)
7. Look for Unlimited Mileage Options
If you’re moving out of state or across a large city, unlimited mileage can save a lot of money. Some companies offer it for one-way rentals, while others offer it only during promotions.
8. Compare Pick-Up and Drop-Off Locations
Convenience matters, especially if you’re moving long-distance.
Things to consider:
- Is the pick-up location close to your home?
- Does the company allow one-way drop-offs?
- Are there multiple drop-off locations to choose from?
- Do they offer after-hours returns?
Flexibility here can save time and reduce stress.
9. Check Reviews and Reliability
A low price means nothing if the truck breaks down or customer service is unhelpful.
Read reviews focusing on:
- Vehicle reliability
- Customer service experience
- Accuracy of billing
- Cleanliness of the trucks
- Fairness of claims or damage disputes
Consistency across locations varies, so look up your specific rental branch, not just the company brand.
10. Consider Extra Moving Equipment and Add-Ons
Many rental companies offer helpful add-ons:
- Dollies and hand trucks
- Moving blankets or pads
- Furniture straps
- Appliance dollies
- Tow dollies or car trailers
- Loading ramps
- GPS units
These can greatly simplify the move and help prevent injury or damage.
11. Ask About Roadside Assistance
Breakdowns happen. Reliable roadside support is essential, especially for long-distance moves.
Make sure your rental includes:
- 24/7 roadside assistance
- Quick response times
- Towing support
- Tire repair or replacement
Check whether this is included or costs extra.
12. Verify License Requirements
Most moving trucks under 26 ft can be driven with a normal driver’s license, but always double-check, especially if you’re renting larger vehicles or specialised trucks like box trucks with liftgates.
13. Review Cancellation and Change Policies
Plans can shift quickly when moving. Look for:
- Free cancellation windows
- Low or no penalties for date changes
- Refundable deposits
Flexible policies are a major advantage if your timeline is uncertain.
Final Thoughts
Booking a moving truck seems straightforward, but overlooking important details can lead to stress, extra costs, or delays. By considering truck size, pricing, insurance, reviews, and availability and by inspecting the vehicle before driving off, you can ensure a smoother, safer, and more efficient moving experience.
Preparing ahead and asking the right questions will help you pick a truck rental company that matches both your needs and your budget.
